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Privacy Policy

1. Introduction

This Privacy Policy applies to all the products, services, websites and apps offered by La Mamma Ltd., except where otherwise noted. We refer to those products, services, websites and apps collectively as the “services” in this policy. Unless otherwise noted, our services are provided by La Mamma Ltd in New Zealand.

References to “data” in this Privacy Policy will refer to whatever data you use our services to collect, whether it be survey responses, data collected in a form, or data inserted on a site hosted by us – it’s all your data. Reference to personal information or just information, means information about you personally that we collect or for which we act as custodians.

2. Information we collect.

2.1 Contact Information (for example name or email address).

You might provide us with your contact information, whether through the use of our services, a form on our website, an interaction with our employees, or by purchasing online any of our products/services.

2.2 Device and browser data.

We may collect information from the device and application you use to access our services. Device data mainly means your IP address, operating system version, device type, device ID/MAC address, system and performance information, and browser type. If you are on a mobile device we may also collect the UUID for that device.

2.3 Log Data.

Like most websites today, our web servers keep log files that record data each time a device accesses those servers. The log files contain data about the nature of each access, including originating IP addresses, internet service providers, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system versions, device type, and timestamps.

3. How we use the information we collect.

We process personal data about you either with your consent or in order to:

3.1 Fulfil our contractual responsibility to deliver the services to you;

3.2 To pursue La Mamma Ltd’s legitimate interests of:

  • Improving service experience;
  • Developing new products and service features.

4. Information we share

We do not share your information or data with third parties outside La Mamma Ltd except in the following limited circumstances:

  • Meet any applicable law, regulation, legal process or enforceable governmental request.
  • Enforce applicable policies, including investigation of potential violations.
  • Detect, prevent, or otherwise address fraud, security or technical issues.
  • Protect against harm to the rights, property or safety of our users, the public or to La Mamma Ltd and/or as required or permitted by law.

5. Data Retention

If you hold an account with La Mamma Ltd we do not delete the data in your account – you are responsible for and control the time periods for which you retain this data. There are controls in your account where you can delete data at the account level (all data in your account) and at the response level.

6. Changes to our Privacy Policy

We can make changes to this Privacy Policy from time to time. We will identify the changes we have made on this page. In circumstances where a change will materially change the way in which we collect or use your personal information or data, we will send a notice of this change to all of our account holders.

7. Your rights

You may wish to exercise a right to obtain information about yourself or to correct, update or delete that information. Some of these rights may be subject to some exceptions or limitations in New Zealand, United States, Europe or United Kingdom laws. Please note your rights and choices vary depending upon your location. We will take reasonable steps to verify your identity and we will respond to your request to exercise these rights within a reasonable time (and in all cases within 30 days of receiving a request) subject to the below for specific categories of person.

Where you hold an account for La Mamma Ltd services, you are entitled to a copy of all personal data which we hold in relation to you. You also may be entitled to request that we restrict how we use your data or object to some aspect of our treatment of your data. You can access a lot of your data in your own account when you log in. If you want to exercise your rights, please contact us here:

La Mamma Ltd.

10 Nevis street, Petone

Lower Hutt

Wellington 5045

New Zealand

[email protected]